1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
Processed securely by third‑party payment gateways. We do not store your full card details.
Order & Usage Data
- Order history
- Browsing activity on our site
- Device information (IP address, browser type, etc.)
Cookies
Used to improve website performance, personalize your experience, and track analytics.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve website functionality and product offerings
- Send updates, promotions, and brand announcements (only if you opt in)
- Prevent fraud, unauthorized transactions, or misuse of our platform
3. Sharing Your Information
We respect your privacy — your data is never sold.
We may share information only with:
- Trusted service providers (shipping partners, payment gateways, analytics tools)
- Legal authorities, if required for compliance or protection against fraud
All third‑party partners are required to maintain confidentiality and data security.
4. Data Security
We use industry‑standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no digital platform is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You may:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your information (subject to order or legal requirements)
- Opt out of marketing emails at any time
To request changes, contact support@ohmygenz.com.
6. Cookies & Tracking Technologies
Cookies help enhance your shopping experience by:
- Remembering your preferences
- Improving site performance
- Allowing features like cart saving and personalization
You can disable cookies through your browser settings, but some site features may stop working properly.
7. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those sites.
8. Data Retention
We retain your information for as long as necessary to:
- Complete transactions
- Meet legal, accounting, or reporting requirements
- Improve customer experience
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the revised policy.
10. Contact Us
For questions about this Privacy Policy or your data rights: Email: ohmygenz.com@gmail.com